CRS: Supplier Rates and Inventory Management

Step-by-step instructions for setting up rooms and managing rates/availability in the CRS. ##


Steps

  1. Log in and select the property
    Log into the CRS, open the Properties tab, and select the property you want to manage. This opens that property's home screen.

  2. Check existing room setup
    From the home screen, go to Content > Rooms. On a new setup this screen is usually blank — that's expected before any rooms have been created.

  3. Email support to create rooms
    Send room details to [email protected] so the room(s) can be created. Include:

    • Room name
    • Bedding type
    • A short description of the room and what it offers
    • Maximum adult and maximum child occupancy
  4. Confirm the room was created
    Go back to the Rooms tab to verify the new room appears there.

  5. Open Rates and Inventory
    Navigate to the Inventory dropdown and select Rates and Inventory. You'll see the room (or rooms) available to manage.

  6. Set your date range
    Choose the room from the Select Room dropdown, then set a Range Start and Range End for how far out you want to update rates.

    • Maximum: 18 months out (going further tends to make rates behave unpredictably)
    • Save the dates and hit Change
  7. Set availability
    Scroll down to see each date/day of the week listed. Enter availability for the room — for a single-unit listing this is typically 1, and it will backfill across every date in the selected range.

  8. Enter and adjust nightly rates
    In the Rate column, enter your nightly rate (e.g. $175). You can also adjust specific dates individually — for example, setting weekend rates higher (e.g. $205). Repeat per room if managing multiple rooms.

    • ⚠️ Always click Save Changes after each update — there's also a save option at the bottom of the page.

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